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Troubleshooting – Bradford White U-TW4-75S-76R-3N User Manual

Page 17

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Page 17

LED Status

Control Status

Probable Cause

Service Procedure

None (LED

not on or

flashing)

No electrical pow er

Control pow er sw itch in "OFF"
position.
Supply voltage interrupted.

Turn Pow er On

One short

flash every

four seconds

Stand-by mode,

Thermostat is

satisfied (no faults)

Temperature demand is satisfied
(no call for heat)

Normal operation

Alternates
bright and

dim

(heartbeat)

Thermostat calling

for heat (no fault)

Tank temperature below
setpoint of thermostat

Normal operation

Short flash

once every

second

Weak pilot signal

on last call for heat

1. Unstable pilot
2. Pilot tube blocked or restricted
3. Oxidation build-up on pilot
electrode
4. Wire damage to pilot
assembly or bad connection at
gas control

1. See Burner Inspection on
page 20
2-4. See Pilot Inspection,
Testing and Replacement on
page 22

Tw o flashes,

three second

pause

Pressure sw itch not

w orking-closed

position

1. Pressure sw itch tubing kinked
or blocked
2. Blocked pressure tap on
sw itch or blow er
3. Faulty pressure switch

1-3. See Pressure Sw itch
Testing on page 25

Three

flashes,

three second

pause

Pressure sw itch or

blow er temperature

sw itch not w orking-

open position

1. Vent blockage or improper
vent configuration
2. Pressure sw itch tubing kinked
or blocked
3. Faulty pressure sw itch
4. Blow er not spinning up to
speed
5. Blow er temperature or
exhaust temperature too high
6. Faulty blow er temperature
sw itch

1. Check vent or vent tables
2-3. See Pressure Sw itch
Testing on page 25
4. See Blow er Testing on
page 28
5-6. See blow er Temperature
Sw itch Testing on page 31

Four flashes,

three second

pause

Excessive tank

temperature,

system must be

reset

1. Thermal w ell sensor out of
calibration
2. Faulty gas control

1. Test Gas Control & Thermal
Well
2. Replace gas control if
necessary

Five flashes,

three second

pause

False pilot flame

present

Pilot valve stuck in open position Replace gas control

Observe the green LED on the water heater gas con-
trol. Error codes are displayed with a 3 second pause
before repeating. Once the error code is known, check
and repair the water heater, as recommended in the

table below.

Troubleshooting

Green LED

17