Welch Allyn Video Colposcope - User Manual - Manual (Page 43)

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Service
A Welch Allyn Service Center must perform all repairs on products under warranty.
Qualified electronics personnel or a Welch Allyn Service Center should repair products out
of warranty.
Technical Assistance
If you have an equipment problem that you cannot resolve call the Welch Allyn Technical
Support center nearest you (page ii) on normal business days.
If you are advised to return a product to Welch Allyn for repair or routine maintenance,
schedule the repair with the service center nearest you. The part and serial numbers are
located on the housing of the colposcope near the fan. Remove the colposcope from the
handle to locate these numbers
Before returning a product for repair, you must obtain authorization from Welch Allyn.
Service personnel will give you a Service Notification number. Please note this number on
the outside of your shipping box. Returns without a Service Notification number will not
be accepted for delivery.
Service Manual/Spare Parts
The Service Manual is a comprehensive guide to troubleshooting, service, and repair
available by request to qualified electronics personnel.
Also included with the Service Manual is a complete spare parts list. Order spare parts
from your local Welch Allyn Service Center.
Caution Unauthorized repairs will void the warranty.