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Contact and warranty information, Contact information, Warranty and warranty procedure – Vintage Cellars Wine Guardian Ducted System Manual User Manual

Page 57

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57

Contact and Warranty Information

Contact Information

Wine Guardian

7000 Performance Drive

North Syracuse, NY 13212

Toll free: (800) 825-3268

Service Department: press 3

Direct: (315) 452-7420

Service Department: ext. 7434

Normal business hours are 8 a.m. to 5 p.m. Eastern, Monday-Friday.

After hours, contact: (315) 391-8747

Web site:

www.airinnovations.com

Email:

[email protected]

Warranty and Warranty Procedure

The Wine Guardian unit serial number is noted on all packing lists and bills of lading and, along with
the shipping date, is kept on file at Wine Guardian for warranty purposes. All correspondence regarding
warranty must include the model number and serial number of the unit involved.
Note that the
warranty is null and void if the serial number on the unit or compressor is altered, removed or defaced. All
inquires or correspondence regarding warranty should be handled in accordance with the “Warranty” and
directed to:

Wine Guardian

7000 Performance Drive

North Syracuse, New York 13212

Attn: Service Department

Toll Free: (800) 825-3268

Fax (315) 452-7420

This procedure includes but is not limited to:

Obtaining authorization from Wine Guardian prior to incurring any charges for repair or
replacement under warranty.

Or returning prepaid within 30 days any and all defective parts.