Rice Lake TradeRoute HL Series - Low Profile Operators Manual for Models from 2011 and Older 127465 - Manual (Page 37)

34
Symptom Probable Cause Action
The scale has a
negative error when
loading or a positive
error when
unloading.
a) Moisture is present
somewhere in the
electrical system.
a) Dry any areas that are
contaminated with moisture.
Check for leaks and reseal.
Printer is not
functioning –
nothing is being
printed at all a) Is the release light
on the printer
flashing? This could
indicate a low
voltage to the
printer
b) The system may
have lost
communication with
the printer
c) The print head may
be jammed with
paper
d) The print head may
be packed with dirt
from operating in
dusty conditions
a) The system requires at least
11 volts to operate properly.
Is the truck running? Your
truck may need to be
running to supply enough
power – OR – the truck may
have a faulty electrical
system.
b) Check the DIPswitch settings
are set properly; see next
section for settings. Power
down and power up the
system and try again.
c) Remove the print head cover
and ribbon. Check for bits of
paper stuck in the paper feed
mechanism.
d) Remove the print head cover
and ribbon. Blow out with
air. If the printer is very dirty
it may require service by a
qualified technician.