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Troubleshooting – Sony KP 61S70 User Manual

Page 50

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Troubleshooting

It .itti'i iwulins; tho li'llow'iiii; instruction^, \ on ha\ c additional i|ucstii'ns related to the use of \ our Som pro]eetion T\ , please call one of the following
numbers (I'nglish onl\ I.

Customers in the continental United States contact the Direct Response Center at: 1-800-222-50NY (7669)
Customers in Canada contact the Customer Relations Center at: (416) 499-SONY (7569)

The picture turns off and the
TIMER/STAND BY Indicator on the
front panel flashes (self-diagnosis
function)

The projection TV is equipped with a self-diagnosis function. If there is a problem with your projection TV, the TIMER/STAND BY indicator on the front
panel will flash repeatedly. Counting the number of flashes helps you inform qualified Sony personnel of the proiection TV's condition.

Press POWER on the projection TV to turn it off, then inform qualified Sony personnel or the above Direct Response Center of the number of flashes.

No picture (screen not lit), no
sound

Make sure the power cord is plugged in.
Operate with the buttons on both the projection TV and the remote control.
Check to see If the TV/VIDEO setting is correct: when watching TV, set to TV, and when watching video tapes, set to VIDEO 1, 2, or 3,

Try another channel. It could be station troubte-

Perform AUTO SET UP again using the SET UP button to return to the factory preset condition, (see “To perform AUTO SET UP again" on page 15)

The Parental Control feature Is activated, (see "To deactivate the Parental Control feature" on page 33)

Remote control does not
operate

Batteries could be weak. Replace the batteries.
Press TV (FUNCTION) when operating your projection TV.
Make sure the protection TV's power cord is connected securely to the wall outlet.
Locate the projection TV at least 3-4 feet away from fluorescent lights.
Check the polarity of the batteries.

Dark, poor or no picture
(screen lit), good sound

Adjust "Picture" in the Video menu, (see "Picture Adjustment” on page 22)
Adjust "Brightness" in the Video menu, (see “Picture Adjustment" on page 22)
Check antenna/cable connections.
Perform AUTO SET UP again using the SET UP button to return to the factory preset condition, (see “To perform AUTO SET UP again" on page 15)
Adjust the convergence again using the FLASH FOCUS button, (see “Adjusting the Convergence Automatically (FLASH FOCUS)” on page 15)

Good picture, no sound

Press MUTING so that “Muting” disappears from the screen, (see “MUTING” on page 16)
Check the MTS/SAP setting in the Audio menu, (see “MTS/SAP” on page 23)
Make sure “Speaker” is set to “On” in the Audio menu, (see “Speaker” on page 24)
Perform AUTO SET UP again using the SET UP button to return to the factory preset condition, (see “To perform AUTO SET UP again" on page 15)

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