Chapter 6 – Compaq P5000 Series User Manual
Page 144

144
Chapter
6
Diagnosing Problems
EXHAUST FAN FLT
Yes
Sensors cannot detect 
current in fan circuit.
Power off the printer and remove 
the paper path. Check that the 
fan cable connector is 
connected. Check for 
obstruction of vents and fan 
airway, and remove any 
obstructions. Check for items 
beneath the printer blocking 
cabinet vents. Power back on 
the printer. If this message 
recurs, contact your authorized 
customer service engineer.
1
FIRMWARE ERROR*
No
Application software 
tried to perform an 
illegal printer function 
or damaged memory 
detected on board.
Contact your authorized 
customer service engineer.
1
FRAMING ERROR
Yes
Serial framing error. 
(Serial interface.)
Check your serial host interface 
parameter settings; if necessary, 
adjust them so that they match 
the settings of the attached host.
HAM. COIL OPEN*
No
Electrical malfunction 
of one or more 
hammer coils.
Contact your authorized 
customer service engineer.
1
HB NOT INSTALLD*
No
Self-test does not 
detect hammer coils.
Contact your authorized 
customer service engineer.
1
HMR BANK FAN FLT
Yes
Sensors cannot detect 
current in fan circuit.
Power off printer and remove 
paper path. Check that fan cable 
is connected. Check for 
obstruction of vents and fan 
airway; remove any 
obstructions. Check for items 
beneath the printer blocking 
cabinet vents. Power back on 
the printer. If this message 
recurs, contact your authorized 
customer service engineer.
1
ILL EXT BUS ACC*
No
Fatal firmware error on 
controller board.
Contact your authorized 
customer service engineer.
1
ILLGL OPR ACCSS*
No
Fatal firmware error on 
controller board.
Contact your authorized 
customer service engineer.
1
Table 19. LCD Message Troubleshooting Table (continued)
Displayed Message
Can User
Correct?
Explanation
Solution
