Sony DCR-TRV510 User Manual
Page 135
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In Case of Trouble
If a problem occurs, please check the following items. If you cannot resolve
the problem, contact the location indicated in the operating manual for the
device with which you received this software.
Symptom
Cause/Remedy
PictureGear does not run
There might be a problem with the PictureGear
program on the hard disk.
^ Uninstall and then reinstall PictureGear (page 26)
Sample slide do not display
Click the sample slide folder in the folder list. If the
slides still do not appear, there might be a problem
with the sample slide data on the hard disk.
Uninstall and then reinstall PictureGear (page 26)
Not able to communicate with
external device
Check the settings for each device.
-» Confirm that the baud rate and serial port settings
match (page 17,20,23)
* -Mbmentarily disconnect the external device's
connection cable, then recormect it.
Selecting Single-Image View in
View menu does not display
the slide any larger
Confirm that you have selected a slide in the List
yiew to be viewed larger.
Movies do not play
The Movie Library version may be too old or not
installed. *
* Install the Microsoft DirectX Media Runtime
provided on the PictureGear CD-ROM (page 10)
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