Dell Dimension 4300 - Manual (Page 43)

Solving Problems 43
E-Mail Problems
Resolving Other Technical Problems
B E S U RE T H AT YOU H A VE S U BS CR I BE D T O A N I N T ER N ET S ER VI CE
P RO VI DE R — Contact an Internet service provider to subscribe.
C O N T ACT YOU R I NT E RN ET S ER VI C E P R OV ID ER — Contact your Internet
service provider for assistance.
E N S U RE T H AT YOU A RE CO N NE CT E D T O T H E I N T E RN ET — With the
Outlook Express e-mail program open, click File. If Work Offline has a check
next to it, click the check to remove it and connect to the Internet.
C O N T ACT YOU R I NT E RN ET S ER VI C E P R OV ID ER — Contact your Internet
service provider for assistance.
G O T O T H E D EL L S U P P OR T W EB S I T E — Go to http://support.dell.com for
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page 98 for a description of the hardware and
software support provided by Dell.
E- M AI L D ELL — Go to http://support.dell.com, and then click E-Mail Dell in
the Communicate list. Send an e-mail message to Dell about your problem; you
can expect to receive an e-mail message from Dell within hours. See "Dell
Technical Support Policy" on page 98 for a description of the hardware and
software support provided by Dell.
C A LL D ELL — If you cannot solve your problem using the Dell support website
or e-mail service, call Dell for technical assistance (see page 100). See "Dell
Technical Support Policy" on page 98 for a description of the hardware and
software support provided by Dell.
2H930bk1.book Page 43 Tuesday, November 20, 2001 5:02 PM