Dell Dimension 4300 - Manual (Page 33)

Solving Problems 33
V ER I FY T H AT T H E M O DE M IS CO MM U N I CAT I N G W I T H W I N DOW S
Windows XP
1 Click the Start button.
2 Click Control Panel.
3 Click Network and Internet Connections.
4 Click Internet Options.
5 Click Network Diagnostics and perform the connectivity test.
Windows Me
1 Click the Start button, point to Settings, and click Control Panel.
2 In the Control Panel, double-click Modems.
If multiple entries appear for the same modem, or if modems are listed that
are not installed, delete the entries and restart the computer.
3 Click the Diagnostics tab.
4 Click the COM port for your modem.
5 Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click Phone and Modems.
If multiple entries for the same modem or modems are listed but not installed,
delete the entries, restart the computer, and repeat steps 1 and 2.
3 Click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
B E S U RE T H AT YOU H A VE S U BS CR I BE D T O A N I N T ER N ET S ER VI CE
P RO VI DE R — Contact an Internet service provider to subscribe.
C H EC K FO R I N T ER RU P T R EQ UE S T C ON FLI CTS — See page 46.
2H930bk1.book Page 33 Tuesday, November 20, 2001 5:02 PM