Dell Dimension 4300 User Manual
Page 33

Solving Problems
33
V
ER I FY
T H AT
T H E
M O DE M
IS
CO MM U N I CAT I N G
W I T H
W
I N DOW S
Windows XP
1
Click the Start button.
2
Click Control Panel.
3
Click Network and Internet Connections.
4
Click Internet Options.
5
Click Network Diagnostics and perform the connectivity test.
Windows Me
1
Click the Start button, point to Settings, and click Control Panel.
2
In the Control Panel, double-click Modems.
If multiple entries appear for the same modem, or if modems are listed that
are not installed, delete the entries and restart the computer.
3
Click the Diagnostics tab.
4
Click the COM port for your modem.
5
Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1
Click the Start button, point to Settings, and then click Control Panel.
2
Double-click Phone and Modems.
If multiple entries for the same modem or modems are listed but not installed,
delete the entries, restart the computer, and repeat steps 1 and 2.
3
Click the Modems tab.
4
Click the COM port for your modem.
5
Click Properties, click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
B
E
S U RE
T H AT
YOU
H A VE
S U BS CR I BE D
T O
A N
I
N T ER N ET
S ER VI CE
P RO VI DE R
—
Contact an Internet service provider to subscribe.
C
H EC K
FO R
I N T ER RU P T
R EQ UE S T
C ON FLI CTS
—
See page 46.
2H930bk1.book Page 33 Tuesday, November 20, 2001 5:02 PM