Dell Dimension 4300 - Manual (Page 26)

26 Solving Problems
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Video and Monitor Problems
If the screen is blank
HINT: See the
documentation that come
with your monitor for
fault indications and
troubleshooting
procedures specific to
your monitor.
I NS E RT BO OT AB LE M EDI A — The operating system is trying to boot to a
nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
N ON - S Y S T EM D IS K ERR OR — There is a floppy disk in the floppy drive.
Remove the floppy disk and restart the computer.
C H E CK T H E VI DE O C AB LE CON N EC T I ON — Check for bent pins (most video
cable connectors have missing pins, but not bent pins). Ensure that the video
cable is connected as shown on the START HERE sheet for your computer.
P R ES S T HE M ON I T OR P O W ER BU T T O N — Be sure that you firmly pressed the
monitor power button.
C H E CK T H E PO W ER LI G HT — When the power light is lit or blinking, the
monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.
T ES T T H E E LEC T RI CA L O U T LET — Ensure that the electrical outlet is working
by testing it with another device, such as a lamp.
S W A P T H E COM P U T ER AN D M ON I T OR P OW ER CAB LES — Swap the
computer and monitor power cables to determine if the power cable is defective.
T ES T T H E V I DEO EX T EN S I ON C AB LE ( I F U S E D )— If you are using a video
extension cable and removing the cable solves the problem, the cable is defective.
T ES T T H E M O NI T O R — If another monitor is available, connect it to the
computer.
2H930bk1.book Page 26 Tuesday, November 20, 2001 5:02 PM