Dell PowerVault LTO3-060 - Manual (Page 19)

Remember to fill out the Diagnostics Checklist . If possible, turn on your system before you call Dell for technical
assistance and call from a telephone at or near the computer. You may be asked to type some commands at the
keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer
system itself. Ensure that the system documentation is available.
CAUTION: Before servicing any components inside your computer, see your System Information Guide
for important safety information.
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Peripherals:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network card:
Programs and versions:
See your operating system documentation to determine the contents of the system's start-up files. If possible, print
each file. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
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