Technical support service, Autotech service, Automated order-status service – Dell PowerVault LTO3-060 User Manual
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(Latin American countries)
(Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:anonymous, and use your e-mail address as your password.
Electronic Support Service
[email protected] (Asian/Pacific countries only)
[email protected] (China only)
support.jp.dell.com (Japan only)
support.euro.dell.com(Europe only)
Electronic Quote Service
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
Electronic Information Service
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked
by Dell customers about their portable and desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical
support service. See the contact information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to
or you can
call the automated order-status service. A recording prompts you for the information needed to locate and report on your
order. See the contact information for your region.
Technical Support Service