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Resolving problems reported by the server, Resolving media-related problems, Removing a tape drive – Dell PowerVault 110T LTO2 (Tape Drive) User Manual

Page 27: Tapealert, Manually, Removing a cartridge, Manually removing a cartridge

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Manually Removing a Cartridge

If problem-determination procedures identify the tape drive as the source of a problem, you can optionally perform one of the following:

l

Manually remove the cartridge (see instructions below).

l

If you are unable to manually remove the cartridge, contact trained service personnel for assistance.

removed.

11

0Bh

Cleaning media

Set when you load a cleaning cartridge into
the drive.

No action required.

12

0Ch

Unsupported format

Set when you load an unsupported cartridge
type into the drive or when the cartridge
format has been corrupted.

Use a supported tape cartridge.

15

0Fh

Cartridge memory
chip failure

Set when a cartridge memory (CM) failure is
detected on the loaded tape cartridge.

Replace the cartridge. If this error occurs on multiple tapes, see error code
6 in

Descriptions and Corrective Actions

.

16

10h

Forced eject

Set when you manually unload the tape
cartridge while the drive was reading or
writing.

No action required.

18

12h

Tape directory
corrupted in the
cartridge memory

Set when the drive detects that the tape
directory in the cartridge memory has been
corrupted.

Re-read all data from the tape to rebuild the tape directory.

20

14h

Clean now

Set when the tape drive detects that it
needs cleaning.

Clean the tape drive. See the Cleaning the Tape Mechanism section in

Using the Tape Drive

.

21

15h

Clean periodic

Set when the drive detects that it needs
routine cleaning.

Clean the tape drive as soon as possible. The drive can continue to
operate, but you should clean the drive soon. See the Cleaning the Tape
Mechanism section in

Using the Tape Drive

.

22

16h

Expired clean

Set when the tape drive detects a cleaning
cartridge that has expired.

Replace the cleaning cartridge.

23

17h

Invalid cleaning
tape

Set when the drive expects a cleaning
cartridge and the loaded cartridge is not a
cleaning cartridge.

Use a valid cleaning cartridge.

30

1Eh

Hardware A

Set when a hardware failure occurs which
requires that you reset the tape drive to
recover.

If resetting the drive does not recover the error, use the error code from the
single-character display, library user interface, or SCSI drive sense data.
See

Descriptions and Corrective Actions

.

31

1Fh

Hardware B

Set when the tape drive fails its internal self
tests.

Use the error code on the single-character display, library user interface, or
SCSI drive sense data. See

Descriptions and Corrective Actions

.

32

20h

Interface

Set when the tape drive detects a problem
with the SCSI, Fibre Channel, or LDI (RS-
422) interface.

Locate error code 8 or 9 in

Descriptions and Corrective Actions

.

33

21h

Eject media

Set when a failure occurs that requires you
to unload the cartridge from the drive.

Unload and reload the tape cartridge.

34

22h

Download fail

Set when an FMR image is unsuccessfully
downloaded to the tape drive via the SCSI
interface.

Ensure that it is the correct image. Download the FMR image again.

36

24h

Drive temperature

Set when the drive's temperature sensor
indicates that the drive's temperature is
exceeding the recommended temperature of
the computer (see

Specifications

).

See error code 1 in

Descriptions and Corrective Actions

.

37

25h

Drive voltage

Set when the drive detects that the
externally supplied voltages are either
approaching the specified voltage limits or
are outside the voltage limits (see

Specifications

).

See error code 2 in

Descriptions and Corrective Actions

.

39

27h

Diagnostics
required

Set when the drive detects a failure that
requires diagnostics to isolate the problem.

See error code 6 in

Descriptions and Corrective Actions

.

51

33h

Tape directory
invalid at unload

Set when the tape directory on the tape
cartridge that was previously unloaded is
corrupted. The file-search performance is
degraded.

Rebuild the tape directory by reading all the data

52

34h

Tape system area
write failure

Set when the tape cartridge that was
previously unloaded could not write its
system area successfully.

Copy the data to another tape cartridge, then discard the old cartridge.

53

35h

Tape system area
read failure

Set when the tape system area could not be
read successfully at load time.

Copy the data to another tape cartridge, then discard the old cartridge.

CAUTION: If you are not a trained service person, do not attempt to open the drive for repairs. Attempting a repair other than the manual removal of
a tape cartridge will void your warranty.