Dell Inspiron 9300 - Manual (Page 70)

70
Solving Problems
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Video and Display Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
If the display is blank
NOTE:
If you are using a program that requires a higher resolution than your computer supports, it is
recommended that you attach an external monitor to your computer.
T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD —
1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
R EINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers" on page 72.
C HECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be
depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
C HECK THE A C ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light,
ensure that the light is on.
C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices,
power strips, and the extension cable to verify that the computer turns on.
A DJUST THE POWER PROPERTIES — Search for the keyword standby in the Windows Help and
Support Center. To access help, see page 9.
S WITCH THE VIDEO IMAGE — If your computer is attached to an external monitor, press
to switch the video image to the display.