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Dell LCD TV W4201C User Manual

Page 39

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Troubleshooting Problems With Your TV

39

FILE LOCATION:

D:\manual\Dell\W4201OM\approval-B\ch5e.fm

DELL CONFIDENTIAL – PRELIMINARY 12/28/05 – FOR PROOF ONLY

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Screen has one or more lines

1

Check the aspect ratio settings in the TV Menu. Press the Menu

button on the remote control and select Size. For more

information on using the TV Menu, see "Using the TV Menu" on

page 27.

2

Ensure the proper source is selected in the Input Source menu.

See "Input Select" on page 28 for more information.

3

Try connecting a different device. Ensure that you properly

connect the cables and update the input source in the TV Menu.

4

Update the size settings in the TV Menu. Press Menu on the

remote control and select Size.

5

Reset the original factory defaults. Press Menu on the remote

control, select Setup, and then select Factory Reset.

The front panel buttons do not work Check the TV Menu to see if the buttons have been locked. Press

Menu on your remote control, select Setup.

If you are unable to use the remote control, press the volume up

and the channel up buttons on the bottom of the TV for 10

seconds to unlock the buttons.

The picture is too small

1

Adjust the size settings. Press Menu on the remote control, and

select Size.

2

This may be a problem with your device. See the documentation

for the device.

An image appears to be stuck on the

TV.

In TV MENU Setup select Plasma Conditioning. Using this

option may take several hours before the image is eliminated.

NOTE:

Burn-in is not covered by your Dell warranty.

Problem

Possible Solution

DZ101_UM-ALL.book Page 39 Wednesday, December 28, 2005 6:43 PM