Error messages – Dell 966w All In One Wireless Photo Printer User Manual
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3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.
Error Messages
Error Message:
What it indicates:
Solution:
Alignment problem.
Verify tape removed from
cartridges, run a few cleaning
cycles or check
troubleshooting. Press to
retry
The tape was not removed from the
ink cartridges before the cartridges
were installed.
Remove the tape from the ink cartridges. For
more information, see
There is a problem reading
the memory card. Ensure that
it is not damaged and is
inserted correctly.
The memory card is inserted in the
wrong slot.
Remove the memory card, and reinsert it into
the correct slot. For more information, see
.
No valid photo image files
detected.
The memory card or the USB key does
not contain supported files.
Make sure that your photos are saved as JPG or
TIFF.
Failed to retrieve the File from
the Mass Storage Device.
The computer fails to retrieve the file
from a memory card or a USB key.
Make sure that the memory card or USB key is
not damaged.
Failed to find an MS Office
application to print.
The computer fails to find an
application to print.
Make sure that the memory card or USB key
contains files that have *.DOC, *.XLS, or *.PPT
as filename extensions.
The attached device is not a
PictBridge or a supported
Mass Storage Class Device.
Please disconnect and refer to
user manual.
Attach a PictBridge-enabled camera or a USB
key into the PictBridge port.
Unplug device to use other
printer features.
An unsupported device is attached or
inserted into the PictBridge port.
Remove the unsupported device.
Paper or photo size error
Change paper or photo setting
in Camera or printer defaults
The size of the photo is greater than
the paper size set.
Choose a photo size that is smaller than the
paper size.
Choose a paper size that is greater than the
photo size. If you want to print a borderless
picture, choose a paper size that is the
same size as the photo.
The attached device is not a
supported Bluetooth device.
Please disconnect and refer to
user manual.
Attach a USB Bluetooth adapter into the
PictBridge port.
Left cartridge missing. Insert
Insert a black or photo cartridge in the left