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Troubleshooting a wet system – Dell PowerEdge R310 User Manual

Page 148

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148

Troubleshooting Your System

Use another connector on the switch or hub.

If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.

4 Ensure that the appropriate drivers are installed and the protocols are

bound. See the NIC's documentation.

5 Enter the System Setup program and confirm that the NIC ports are

enabled. See "Integrated Devices Screen" on page 60.

6 Ensure that the NICs, hubs, and switches on the network are all set to the

same data transmission speed. See the documentation for each network
device.

7 Ensure that all network cables are of the proper type and do not exceed the

maximum length.
If all troubleshooting fails, see "Getting Help" on page 169.

Troubleshooting a Wet System

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

2 Open the system. See "Opening the System" on page 78.
3 Remove the following components from the system. See "Installing

System Components" on page 75.

Hard drives

USB memory key

NIC hardware key

VFlash media

Expansion card and expansion-card riser

iDRAC6 Enterprise card

R310HOM.book Page 148 Thursday, March 4, 2010 1:03 AM