Dell Inspiron 8200 - Manual (Page 89)

Solving Problems 89
General Program Problems
A program crashes
HINT: Software usually
includes installation
instructions in its
documentation or on a
floppy disk or CD.
A program stops responding
A solid blue screen appears
Error messages appear
S E E T H E S OF T W AR E D OC UM E NT A T I ON — Many software manufacturers
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.
E N D T H E P R OG RAM
1 Simultaneously press .
2 Click the Applications tab, and then select the program that is no longer
responding.
3 Click the End Task button.
T U RN T H E CO MP U T ER O FF — If the computer does not respond to a
keystroke or a proper shutdown (see page 42), press the power button until the
computer turns off. Press the power button again to restart the computer. The
solid blue screen appears because you were not able to perform a proper
Windows ® shutdown. ScanDisk automatically runs during the start-up process.
Follow the instructions on the screen.
R EVI E W "E RR OR M ES S A GE S " — Look up the message and take the
appropriate action. See page 87 and the software documentation.
1H018bk3.book Page 89 Monday, October 14, 2002 2:26 PM