Dell Inspiron 8200 - Manual (Page 82)

82 Solving Problems
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External Keyboard Problems
HINT: When you attach
an external keyboard, the
integrated keyboard
remains fully functional.
Unexpected Characters
C H E CK T H E KE YBO AR D C AB LE — Shut down the computer (see page 42).
Disconnect the keyboard cable and check it for damage. For PS/2 cables, check
the cable connector for bent or broken pins. Firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.
C H E CK T H E EXT ER N AL KE YBO AR D
1 Turn off the computer, wait 1 minute, and turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
during the boot routine.
3 From the Windows ® desktop, click the Start button, point to Programs, point
to Accessories, and then click Notepad.
4 Type some characters on the external keyboard and verify that they appear on
the display.
If you cannot verify these steps, you may have a defective external keyboard.
T O VER I FY T H A T T H E P ROB L EM I S W I T H T H E EX T ER NA L K EY BOA RD ,
CH E CK T H E IN T E GRA T ED K EYB OA RD
1 Turn off the computer.
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click the Start button, point to Programs, point
to Accessories, and then click Notepad.
5 Type some characters on the integrated keyboard and verify that they appear
on the display.
If the characters appear now but did not with the external keyboard, you may
have a defective external keyboard. Contact Dell (see page 124).
D I S A BLE T H E NU M ER IC K EY P AD — Press to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the numbers lock
light is not lit.
1H018bk3.book Page 82 Monday, October 14, 2002 2:26 PM