Dell Inspiron 8200 - Manual (Page 80)

80 Solving Problems
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Scanner Problems
C H E CK T H E T EL E P HO N E LI N E — Try using a different telephone line. If you
are using a line that is 3 m (10 ft) or more in length, try a shorter one.
I RRE GU LA R D I AL T ON E — If you have voice mail service, you might hear an
irregular dial tone when you have messages. Contact your telephone company for
instructions on restoring a dial tone.
T U RN O FF C ALL W AI T I N G ( CA T CH - P H O NE ) — See your telephone
directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware, click Phone and Modem Options, click
the Dialing Rules tab, and then click Edit....
3 In the Edit Location window, ensure that To disable call waiting, dial: is
checked, and then select the proper code as listed in your telephone directory.
4 Click Apply and click OK.
5 Close the Phone and Modems Options window.
6 Close the Control Panel window.
V ER I FY T H A T T H E M O DE M IS CO M MU N I CAT I N G W I T H W I N DOW S
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware.
3 Click Phone and Modem Options.
4 Click the Modems tab.
5 Click the COM port for your modem.
6 Click Properties, click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
C H E CK T H E PO W ER C ABL E C ON N ECT IO N — Ensure that the scanner
power cable is firmly connected to a working electrical power source and that the
scanner is turned on.
1H018bk3.book Page 80 Monday, October 14, 2002 2:26 PM