Dell Dimension 5150/E510 - Manual (Page 5)

Contents 5
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . 43
No sound from speakers . . . . . . . . . . . . . . . . . . . . . . . . 43
No sound from headphones . . . . . . . . . . . . . . . . . . . . . . 44
Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . 44
If the screen is blank . . . . . . . . . . . . . . . . . . . . . . . . . 44
If the screen is difficult to read . . . . . . . . . . . . . . . . . . . . . 45
3 Troubleshooting Tools
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . 50
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . 53
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . 53
Using Microsoft Windows XP System Restore . . . . . . . . . . . . . 54
Using Dell PC Restore by Symantec . . . . . . . . . . . . . . . . . . 55
Using the Operating System CD . . . . . . . . . . . . . . . . . . . . 57
4 Removing and Installing Parts
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . 59
Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . 59
Before Working Inside Your Computer . . . . . . . . . . . . . . . . . 60
Front View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . 61
Back View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . 65
Inside View of Your Computer . . . . . . . . . . . . . . . . . . . . . . . 66
WD846bk2.book Page 5 Thursday, September 14, 2006 2:40 PM