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Keyboard problems, Lockups and software problems, The computer does not start up – Dell Dimension 5150/E510 User Manual

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36

Solving Problems

Keyboard Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Lockups and Software Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

The computer does not start up

F

LEX

B

AY

DEVICE

IS

D

ISABLED

There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is
installed. If the FlexBay device is physically installed, but it is not running, check to see if it is enabled in
the BIOS setup.

C

HECK

THE

KEYBOARD

CABLE

• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see "Turning Off Your Computer" on page 59), reconnect the keyboard cable

as shown on the setup diagram for your computer, and then restart the computer.

• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.

T

EST

THE

KEYBOARD

Connect a properly working keyboard to the computer, and try using

the keyboard.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Resolving Software and Hardware Incompatibilities"

on page 53.

C

HECK

THE

D

IAGNOSTIC

L

IGHTS

See "Diagnostic Lights" on page 47.

E

NSURE

THAT

THE

POWER

CABLE

IS

FIRMLY

CONNECTED

TO

THE

COMPUTER

AND

TO

THE

ELECTRICAL

OUTLET

.

WD846bk2.book Page 36 Thursday, September 14, 2006 2:40 PM