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Dell Dimension 5150/E510 User Manual

Page 48

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48

Troubleshooting Tools

A possible graphics card failure
has occurred.

• If the computer has a graphics card, remove the

card, reinstall it (see "PCI Express Cards" on
page 76), and then r
estart the computer.

• If the problem still exists, install a graphics card

that you know works and restart the computer.

• If the problem persists or the computer has

integrated graphics, contact Dell (see
"Contacting Dell" on page 120).

A possible floppy or hard drive
failure has occurred.

Reseat all power and data cables and restart the
computer.

A possible USB failure has
occurred.

Reinstall all USB devices, check cable
connections, and then restart the computer.

No memory modules are
detected.

• If you have two or more memory modules

installed, remove the modules, reinstall one
module (see "Installing Memory" on page 69),
and then restart the computer. If the computer
starts normally, reinstall an additional module.
Continue until you have identified a faulty
module or reinstalled all modules without error.

• If available, install properly working memory of

the same type into your computer (see
"Installing Memory" on page 69).

• If the problem persists, contact Dell (see

"Contacting Dell" on page 120).

Memory modules are detected,
but a memory configuration or
compatibility error exists.

• Ensure that no special memory

module/memory connector placement
requirements exist (see "DDR2 Memory
Overview" on page 68).

• Verify that the memory modules that you are

installing are compatible with your computer
(see "DDR2 Memory Overview" on page 68).

• If the problem persists, contact Dell (see

"Contacting Dell" on page 120).

Light Pattern

Problem Description

Suggested Resolution

WD846bk2.book Page 48 Thursday, September 14, 2006 2:40 PM