Dell Precision 390 - Manual (Page 24)

l Safety instructions
l Regulatory information
l Ergonomics information
l End User License Agreement
l How to remove and replace parts
l Specifications
l How to configure system settings
l How to troubleshoot and solve problems
User's Guide
Microsoft
®
Windows
®
XP Help and Support Center
1. Click the Start button and click Help and Support.
2. Click User's and system guides and click User's guides.
l Service Tag and Express Service Code
l Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
l Use the Service Tag to identify your computer when you use
support.dell.com or contact technical support.
l Enter the Express Service Code to direct your call when
contacting technical support.
l Solutions — Troubleshooting hints and tips, articles from technicians, online
courses, frequently asked questions
l Community — Online discussion with other Dell customers
l Upgrades — Upgrade information for components, such as memory, the hard
drive, and the operating system
l Customer Care — Contact information, service call and order status, warranty,
and repair information
l Service and support — Service call status and support history, service contract,
online discussions with technical support
l Reference — Computer documentation, details on my computer configuration,
product specifications, and white papers
l Downloads — Certified drivers, patches, and software updates
l Desktop System Software (DSS) — If you reinstall the operating system for your
computer, you should also reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™ 3.5
-inch USB floppy drives,
Intel® Pentium® M processors, optical drives, and USB devices. DSS is
necessary for correct operation of your Dell computer. The software
automatically detects your computer and operating system and installs the
updates appropriate for your configuration.
To download Desktop System Software:
1. Go to support.dell.com and click Downloads.
2. Enter your Service Tag or product model.
3. In the Download Category drop-down menu, click All.
4. Select the operating system and operating system language for your computer,
and click Submit.
5. Under Select a Device, scroll to System and Configuration Utilities, and click
Dell Desktop System Software.
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
NOTE: Corporate, government, and education customers can also
use the customized Dell Premier Support website at
premier.support.dell.com. The website may not be available in all
regions.
l How to use Windows XP
l Documentation for my computer
l Documentation for devices (such as a modem)
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and click
the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
l How to reinstall my operating system Operating System CD
The operating system is already installed on your computer. To
reinstall your operating system, use the Operating System CD. See
Reinstalling Microsoft® Windows® XP for instructions.
After you reinstall your operating system, use the optional Drivers
and Utilities CD to reinstall drivers for the devices that came with
your computer.