Dell POWEREDGE M1000E - Manual (Page 10)

x M5424 SAN I/O Module Hardware Reference Manual
53-1001082-01
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
Getting technical help
Contact your SAN I/O Module support supplier for hardware, firmware, and software support,
including product repairs and part ordering. To expedite your call, have the following information
available:
1. General Information
• Technical Support contract number, if applicable
• SAN I/O Module model
• SAN I/O Module operating system version
• Error numbers and messages received
• supportSave command output
• Detailed description of the problem and specific questions
• Description of any troubleshooting steps already performed and results
• Serial console and Telnet session logs
• syslog message logs
2. SAN I/O Module Serial Number
The SAN I/O Module serial number and corresponding bar code are provided on the serial
number label attached to the module. Following is an example of a serial number and barcode:
FT00X0054E9
FT00X0054E9
3. World Wide Name (WWN). Use the CLI wwn or switchShow commands to display the WWN.
4. Software licenses. Use the CLI licenseIdShow command to display the list of licenses and
corresponding license IDs available on the unit.
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