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Go to step 13 i, Go to step 13 – Dell PowerEdge C2100 User Manual

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Troubleshooting Your System

6 Remove the cooling shroud. See "Removing the Cooling Shroud" on

page 60.

7 Check the memory channels and ensure that they are populated correctly.

See "General Memory Module Installation Guidelines" on page 68.

8 Reseat the memory modules in their sockets. See "Installing Memory

Modules" on page 73.

9 Replace the cooling shroud. See "Installing the Cooling Shroud" on

page 61.

10 Close the system. See "Closing the System" on page 59.
11 Reconnect the system to its electrical outlet, and turn on the system

and attached peripherals.

12 Enter the System Setup program and check the system memory setting.

See "System Memory Settings" on page 40.
If the problem is not resolved, proceed with the next step.

13 Turn off the system and attached peripherals, and disconnect the system

from the power source.

14 Open the system. See "Opening the System" on page 58.
15 If an error message indicates a specific memory module as faulty, swap or

replace the module.

16 To troubleshoot an unspecified faulty memory module, replace the

memory module in the first DIMM socket with a module of the same type

and capacity. See "Installing Memory Modules" on page 73.

17 Close the system. See "Closing the System" on page 59.
18 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

19 As the system boots, observe any error message that appears and the

LED indicators on the front of the system.

20 If the memory problem is still indicated, repeat step 13 through step 19 for

each memory module installed.
If the problem persists after all memory modules have been checked,

see "Getting Help" on page 133.

book.book Page 118 Friday, November 8, 2013 11:29 AM