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Dell 962 All In One Photo Printer User Manual

Page 85

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Troubleshooting

85

Right

cartridge

missing.

Insert Color

cartridge

The Color ink cartridge is missing.

Install a Color ink cartridge.
For more information, see
“Replacing Ink Cartridges” on
page 71
.

Left

cartridge

incorrect

The wrong ink cartridge is installed in the left
cartridge carrier.

Remove the cartridge and
install the correct Black or
Photo cartridge for your
printer. For more information,
see “Replacing Ink
Cartridges” on page 71
.

Right

cartridge

incorrect

The wrong ink cartridge is installed in the right
cartridge carrier.

Remove the cartridge and
install the correct Color
cartridge for your printer. For
more information, see
“Replacing Ink Cartridges” on
page 71
.

Cartridge

error

There is a problem with the ink cartridges or the
print heads.

• Reinstall the ink cartridges.

For more information, see
“Replacing Ink Cartridges”
on page 71.

• Disconnect and then

reconnect the printer
power cable.

Data error

Data error or incomplete data.

Press the Power button to
reset, and then resend your
print job.

Scan error

Scan carrier error.

Turn off the printer, wait a few
seconds, and then turn on the
printer.

Paper feed

error

A paper feed error has occurred.

Check the paper paths for
obstructions, and then press
the Power button to reset. For
more information, see “Check
for a paper jam” on page 82
.

Device Not

Supported.

Please

Disconnect

The attached device is not supported, or the
Pictbridge-enabled digital camera is not set to the
correct USB mode.

Disconnect the device or
check the USB mode setup.
Refer to the documentation
that came with your digital
camera for more information.

Error Message:

What it indicates:

Solution: