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Scanner problems – Dell Vostro 1200 (Early 2009) User Manual

Page 93

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Troubleshooting

93

T

ES T

T H E

EL E CT R I C A L

O U T L E T

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

V

E R I F Y

T H A T

T H E

P RI N T E R

I S

R E C O G N I Z E D

B Y

W

IND O WS

Windows XP:

1 Click StartControl PanelPrinters and Other HardwareView

installed printers or fax printers.

2 If the printer is listed, right-click the printer icon.
3 Click PropertiesPorts. For a parallel printer, ensure that the Print to the

following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure

that the

Print to the following port(s): setting is USB.

Windows Vista:

1 Click Start

Control PanelHardware and SoundPrinter.

2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports.
4 Adjust the settings, as needed.

R

E I N S T A L L

T H E

P RI N T E R

D R I V E R

— S

E E

T H E

P R I N T E R

D O C U M E N T A T I O N

F O R

I N F O R M A T I O N

O N

R E I N S T A L L I N G

T H E

P RI N TE R

D R I V E R

.

Scanner Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide.

NOTE:

If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

C

H E C K

T H E

S CA N N E R

D O C U M E N T A T I O N

See the scanner documentation for

setup and troubleshooting information.

U

N L O CK

T H E

S C A N N E R

Ensure that your scanner is unlocked (if the scanner

has a locking tab or button).

R

E S TA RT

T H E

CO MP U T E R

A N D

T RY

T H E

S C A N N E R

A G A I N

C

H E C K

T H E

C A B L E

C O N N E C T I O N S

• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and

the computer.

book.book Page 93 Wednesday, December 12, 2007 10:32 AM