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Appendix, Dell technical support policy, Contacting dell – Dell V305w All In One Wireless Inkjet Printer User Manual

Page 117

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Appendix

Dell Technical Support Policy 

Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the Operating System, application software

and hardware drivers to the original default configuration as shipped from Dell, as well as the

verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this
technician assisted technical support, online technical support is available at Dell Support. Additional

technical support options may be available for purchase.

Dell provides limited technical support for the printer and any Dell-installed software and peripherals.
Support for third-party software and peripherals is provided by the original manufacturer, including

those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom

Factory Integration (CFI/DellPlus).

Contacting Dell

You can access Dell Support at

support.dell.com

. Select your region on the WELCOME TO DELL

SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

World Wide Web

www.dell.com/

www.dell.com/ap/

(Asian/Pacific countries only)

www.dell.com/jp/

(Japan only)

www.euro.dell.com

(Europe only)

www.dell.com/la/

(Latin American and Caribbean countries)

www.dell.ca

(Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com

Log in as user: anonymous, and use your email address as your password.

Electronic Support Service

[email protected]

[email protected]