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Canon mp495 User Manual

Page 672

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Advanced Guide

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Troubleshooting

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Software Problems

> E-mail Software Program You Want to Use Does Not Appear

in the Screen for Selecting an E-mail Software Program

S931

E-mail Software Program You Want to Use Does Not Appear in
the Screen for Selecting an E-mail Software Program

Check 1: MP Navigator EX may not support the e-mail software program.

The following e-mail software programs are supported. (Images are attached to the mail message
automatically.)

- Microsoft Outlook

- Windows Mail (Windows Vista)

- Outlook Express (Windows XP)

Check 2: If an e-mail software program does not operate properly, check
that the program's MAPI is enabled.

To enable MAPI, refer to the manual of the e-mail software program.

Check 3: If using an e-mail software program other than the ones listed
above, select None (Attach Manually) when prompted to select a program
and attach the scanned image manually.

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