Canon mp495 - Manual (Page 652)

lamp stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the printer
driver.
* In the following instructions, " XXX" signifies your machine's name.
1. Log on as a user account with administrator privilege.
2. Select Devices and Printers from the Start menu.
In Windows Vista, select the Start menu > Control Panel > Hardware and Sound >
Printers.
In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware >
Printers and Faxes.
3.
Right-click the Canon XXX Printer icon, then select Printer properties.
In Windows Vista or Windows XP, right-click the Canon XXX Printer icon (where "XXX" is
your machine's name), then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
Note
When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx".
* "xxxxxxxxxx" is the character string generated from the MAC address or a character
string specified by the user when setting up the machine.
If the setting is incorrect:
Reinstall the MP Drivers.
Printing does not start even though the port named USBnnn is selected:
Launch Canon My Printer from the task tray, select Diagnose and Repair Printer.
Follow the on-screen instructions to set the correct printer port, then select Canon
XXX Printer.
If the problem is not resolved, reinstall the MP Drivers.
Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is
selected when the machine is used over LAN:
Launch the Canon IJ Network Tool, and select "CNBJNPxxxxxxxxxx" as you
confirmed in step 4, then associate the port with the printer using Associate Port in
the Settings menu.
If the problem is not resolved, reinstall the MP Drivers.
Check 3: Make sure that the machine is connected to your computer properly.
When the machine is connected to your computer with a USB cable, make sure that the USB
cable is securely plugged in to the machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine
directly to the computer, and try printing again. If printing starts normally, there is a
problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try
printing again.
When you use the machine over LAN, make sure that the machine is set up to be used over
network correctly. For details, refer to your setup manual.
Check 4: Make sure that the MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP
Drivers , insert the Setup CD-ROM into the computer's disc drive and perform Custom Install
and select MP Drivers to install again.
Check 5: When the machine is connected to your computer with a USB cable,
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