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Dell diagnostics, When to use the dell diagnostics, Starting the dell diagnostics from your hard drive – Dell Inspiron 530 User Manual

Page 90: See "starting the dell diagnostics from your, Serious cause (see "dell

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Troubleshooting Tools

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 70) and run the Dell Diagnostics
before you contact Dell for technical
assistance.

It is recommended that you print these procedures before you begin.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

NOTE:

The Drivers and Utilities media is optional and may not ship with your

computer.

See "System Setup" on page 187 to review your computer’s configuration
information, and ensure that the device that you want to test displays in the
system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the

Drivers and

Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.

NOTE:

If your computer cannot display a screen image, see "Contacting Dell" on

page 202.

1 Ensure that the computer is connected to an electrical outlet that is

known to be working properly.

2 Turn on (or restart) your computer.

book.book Page 90 Monday, October 6, 2008 11:28 AM