Drive problems – Dell Inspiron 530 User Manual
Page 64
64
Solving Problems
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E
NSURE
THAT
M
ICROSOFT®
W
INDOWS®
RECOGNIZES
THE
DRIVE
—
Windows XP:
• Click Start and click My Computer.
Windows Vista
®
:
• Click the Windows Vista Start button
and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
E
NSURE
THAT
THE
DRIVE
IS
ENABLED
IN
THE
SYSTEM
SETUP
PROGRAM
—
See
T
EST
THE
DRIVE
—
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the
original one is defective.
• Insert bootable media and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 198.
C
HECK
THE
CABLE
CONNECTIONS
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
See "Troubleshooting Software and
Hardware Problems in the Microsoft Windows
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Starting the Dell Diagnostics From Your
book.book Page 64 Monday, October 6, 2008 11:28 AM