Dell Inspiron 530 - Manual (Page 80)

80
Solving Problems
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for
setup and troubleshooting information.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking
tab or button.
R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS —
Windows XP:
1 Click Start → Control Panel→ Printers and Other Hardware→ Scanners and
Cameras.
2 If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1 Click Start → Control Panel→ Hardware and Sound→ Scanners and
Cameras.
2 If the scanner is listed, Windows recognizes the scanner.
R EINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.
book.book Page 80 Monday, October 6, 2008 11:28 AM