Bio-Rad BioLogic QuadTec™ Detector and Components - Manual (Page 48)

6.0 TROUBLESHOOTING
Problem Possible Cause Suggested Solutions
QuadTec detector Communications
faceplate does not problem between the
show up in BioLogic QuadTec Instrument
DuoFlow software Control Module and the
Manual screen. DuoFlow Controller
software
QuadTec detector Deuterium lamp output
fails to complete is low.
wavelength
calibration routine
or calibration takes
an excessively
long time.
Wavelengths Software options
chosen in the are not configured
Manual screen appropriately.
detector control
panel do not show
up on the Manual
screen
chromatogram.
Wavelengths chosen Normal ocurrence
in the Manual screen
are not automatically
copied to the Setup
editor.
TROUBLESHOOTING SYSTEM INSTALLATION AND SETUP
6-1
1. In the DuoFlow Manual screen, click on the
detector faceplate toggle button to switch between
QuadTec and optics module faceplates.
2. Ensure that the power cable from the ICM to the
back of the DuoFlow Workstation DC outlet is
connected.
3. Ensure that both the Workstation and QuadTec
Detector are switched on and that System Cable
25 (RS232), System Cable 26 (QuadTec Power)
and System Cable 17 (BioLogic Communication)
are correctly connected.
If these steps do not resolve the problem:
1.
Exit the BioLogic software application to the
Windows desktop;
2. Turn the Workstation power off and then on.
Repeat for the QuadTec;
3. Allow a few minutes for the QuadTec to initialize,
self-test and calibrate. The bottom left corner of the
detector screen must show ON before the
DuoFlow software is launched.
4. Launch the BioLogic DuoFlow software application.
Replace deuterium lamp.
1. Ensure that the Set button is clicked.
2. Click on the Manual screen Settings icon to
choose which traces are visible.
3. Zero the baseline.
1. The Manual screen and Setup Editor are not
linked. You must select the desired wavelengths for
each Method.