ClearOne XAP Net - Manual (Page 12)

XAP Net — Appendix 21 XAP Net — Troubleshooting 20
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Troubleshooting
Try this
I can't connect through the network.
Problem
Verify that you are using the correct IP address.
You can connect serially to check the address.
See page 8.
Check the network LEDs on the LAN port of
the XAP Net. The green LED indicates a good
physical connection to an active network.
Power cycle your XAP Net. You must connect
to the network before powering the unit.
Verify that you are using the correct IP address.
You can connect serially to check the address.
See page 8.
Check IP Filtering settings and ensure your IP
address is not blocked.
Make sure you have downloaded Java
Virtual Machine 1.4. See page 16.
Check the IP address and firewall settings. The
web interface runs on port 80.
Make sure cookies are enabled.
Connection is refused by remote
server.
I can't pull up the web interface.
I'm prompted to log in twice when
accessing the web interface.
The Status and Activity LEDs are red
and blinking when I power up. The log file in G-Ware provides error details.
Start G-Ware, access XAP Net Unit Properties,
Misc tab and click Log File.
Security
Your XAP Net has been designed to be a secure addition to your network. XAP Net cannot
access file systems and does not provide peer-to-peer information. In addition, XAP Net
does not have any protocols for file sharing and can only create an outbound connection to a
time server.
G-Ware also provides IP Filtering to allow you to limit access to your XAP Net system by
entering up to four partial or complete IP addresses. See page 13.
Specifications
Dimensions (W x D x H)
4" x 4.25" x 1.5"
(10.2 cm x 10.8 cm x 3.8 cm)
Power
External power supply
100-240VAC; 50/60 Hz; 5 W
RS-232
DB9 Female
BPS selectable
9.6k/19.2k/38.4k/57.6k
CTS/RTS Flow control
DB9 Male
Auto configured for XAP
Ethernet
Type: 10/100 BASE T
Auto sensing
Connector: RJ-45
LAN LEDs
Link: Green when active network
Speed: Yellow when 100 Mb network
LAN Support
Network protocols: TCP/IP, DNS,
UDP, DHCP, ARP, HTTP, ICMP
Front Panel LEDs
Active: Green when active
Status: Green when connected to XAP
Red when no XAP connection
Environmental
Operating Temperature: 32–122° F
(0–50° C)
Humidity: 15%–80%
Compliance
FCC
CSA
CE
Model Number
910-151-150
Appendix