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Partnership troubleshooting, Artnership, Roubleshooting – Compaq AERO 2100 User Manual

Page 169

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Writer: Beth Snowberger - Saved by: Fleur - Saved date: 08/17/99 1:44 AM

File name: Parrot15_RefGuide_final_0810

P

ARTNERSHIP

T

ROUBLESHOOTING

This section helps you to solve problems in establishing a partnership
between your Compaq Aero 2100 Series and a computer.

Problem

Possible Cause

Solution

Can't establish a
connection between
the Palm-size PC and
the computer.

The auto-sync cable
may be loose or
defective.

Reconnect the auto-sync
cable.

Replace the defective
cradle or cable.

There are problems
with the serial
communications
configuration.

See ActiveSync Help on
your desktop computer.

There is a compatibility
problem with Microsoft
Outlook on the
computer.

See the online Help
included with Microsoft
Outlook for information on
synchronizing mail.