Warranty and conformity, Warranty, 5 warranty and conformity – Metrohm 828 IC Dual Suppressor User Manual
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6 Appendix
828 IC Dual Suppressor/ 8.828.1003 Instructions for Use
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6.5 Warranty and conformity
6.5.1 Warranty
The warranty on our products is limited to defects that are traceable to
material, construction or manufacturing error which occur within 12
months from the day of delivery. In this case the defects will be rectified
in our workshops free of charge. Transport costs are to be paid by the
customer.
For day and night operation the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered
by the warranty. Checks which are not a result of material or
manufacturing faults are also charged during the warranty period. For
parts from outside manufacturers, insofar as these constitute an
appreciable part of our instrument, the warranty stipulations of the
manufacturer in question apply.
With the regard to the guarantee of accuracy the technical
specifications in the instruction manual are authoritative.
Concerning defects in materials, construction or design as well as the
absence of guaranteed features the purchaser has no rights or claims
except those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if
the goods show signs of transport damage after unpacking, the carrier
must be informed immediately and a written damage report demanded.
Lack of an official damage report releases Metrohm from any liability to
pay compensation.
If any instruments and parts have to be returned then the original
packaging should be used if at all possible. This applies above all to
instruments, electrodes, buret cylinders and PTFE pistons. Before
embedment in wood shavings or similar material the parts must be
packed in a dustproof package (for instruments the use of a plastic bag
is essential). If open assemblies are included that are sensitive to
electromagnetic voltages (e.g. data interfaces, etc.) then these must be
returned in the associated original protective packaging (e.g.
conductive protective bag). (Exception: assemblies with a built-in
voltage source belong in non-conductive protective packaging).
For damage which arises as a result of non-compliance with these
instructions no warranty responsibility whatsoever will be accepted by
Metrohm.