Metrohm 757 VA Computrace - Manual (Page 75)

6.3 Warranty
757 VA Computrace – Hardware
71
6.3 Warranty
The warranty on our products is limited to defects that are traceable to material,
construction or manufacturing error, which occur within 12 months from the day of
delivery. In this case, the defects will be rectified in our workshops free of charge.
Transport costs are to be paid by the customer.
For day and night operation, the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered by the war-
ranty. Checks, which are not a result of material or manufacturing faults, are also
charged during the warranty period. For parts of outside manufacture insofar as
these constitute an appreciable part of our instrument, the warranty stipulations of
the manufacturer in question apply.
With the regard to the guarantee of accuracy, the technical specifications in the in-
struction manual are authoritative.
Concerning defects in material, construction or design as well as the absence of
guaranteed features, the orderer has no rights or claims except those mentioned
above.
If damage of the packaging is evident on receipt of a consignment or if the goods
show signs of transport damage after unpacking, the carrier must be informed im-
mediately and a written damage report demanded. lack of an official damage report
releases Metrohm from any liability to pay compensation.
If any instruments and parts have to be returned, the original packaging should be
used if at all possible. This applies above all to instruments, electrodes, burette cyl-
inders and PTFE pistons. Before embedment in wood shavings or similar material,
the parts must be packed in a dustproof package (for instruments, use of a plastic
bag is imperative). If open assemblies are enclosed in the scope of delivery that are
sensitive to electromagnetic voltages (e.g. data interfaces etc.) these must be re-
turned in the associated original protective packaging (e.g. conductive protective
bag). (Exception: assemblies with built-in voltage source belong in a non-
conductive protective packaging). For damage that arises as a result of non-
compliance with these instructions, no warranty responsibility whatsoever will be
accepted by Metrohm.