If you need to contact autocue, Support, Sales – Autocue SSP-iPad User Manual
Page 16: Legal information
SSP-iPadUserManual.docx 2011-06-14
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© 2003-2011 Autocue Group Ltd.
If you need to contact Autocue
Support
Our hardware and software support is provided by in-house teams of experienced and dedicated staff.
We provide free telephone support for prompting customers during UK office hours (9am till 6pm GMT) and
US office hours (9am till 5pm EST). When contacting the technical support teams, please provide as much
detail as possible.
Information we need
Whenever you make a support enquiry, the minimum information we will need includes the model range and
size (for example Professional Series 17-inch monitor) serial number and purchase date.
The serial number can be found on a label on the back of a monitor or the bottom
of a controller.
The purchase date will allow us to determine whether a replacement unit can be
supplied to you under warranty.
You should also check the FAQ section of our web site to see if the answer you need has already been
provided:
If you cannot find the answer on the web site, contact the Technical Support team.
International
+44 20 8665 2992
+44 20 8665 2992
Americas
+1 704 377 1496
+1 212 929 7755
Sales
If you require additional or replacement hardware and software, contact the Autocue sales team.
International
+44 20 8665 2992
Americas
+1 212 929 7755
Legal information
Copyright
©2003-2010 Autocue Group Ltd. All rights reserved. All information about Autocue software, hardware and
accessories—including company and brand logos—contained in this guide is protected under international
copyright conventions.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any recording
or otherwise, without prior permission of Autocue Group Ltd. All third-party software or hardware—including
logos—referenced within this guide is copyright of the respective owners.
Disclaimer
Autocue Group Ltd reserves the right to revise this publication and to make changes in its content without
obligation of Autocue Group Ltd to notify any person or persons of such revision.