Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1769-L24ER-QB1B_QBFC1B_QBFC1B CompactLogix 5370 L2 Controllers Installation Instructions User Manual
Page 16: New product satisfaction return, Documentation feedback
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
, you can find technical manuals, technical and application notes, sample
code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.
You can also visit our Knowledgebase at
for FAQs, technical information,
support chat and forums, software updates, and to sign up for product notification updates.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect
sm
support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this
manual. You can also contact a special Customer Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this
document, complete this form, publication
RA-DU002
, available at
.
United States or Canada
1.440.646.3434
Outside United States or Canada
local Rockwell Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone
number above to obtain one) to your distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Publication 1769-IN090A-EN-P - April 2012
PN-147159
Copyright © 2012 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Allen-Bradley, CompactLogix, Compact I/O, CompactBus, Rockwell Software, Rockwell Automation, and TechConnect are
trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
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