Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1762-Lxxxxx MicroLogix 1200 Programmable Controllers Installation Instructions User Manual
Page 37: New product satisfaction return

Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.
If you experience a problem with a hardware module within the first 24 hours of installation, please
review the information that's contained in this manual. You can also contact a special Customer Support
number for initial help in getting your module up and running:
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be returned, follow
these procedures.
Allen-Bradley, Rockwell Automation, MicroLogix, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8am – 5pm EST
Outside United States
Please contact your local Rockwell Automation representative for any technical
support issues.
United States
Contact your distributor. You must provide a Customer Support case number (see
phone number above to obtain one) to your distributor in order to complete the return
process.
Outside United States
Please contact your local Rockwell Automation representative for return procedure.
Publication 1762-IN006C-EN-P - September 2009
PN 40072-073-01(7)
Supersedes Publication 1762-IN006B-EN-P - March 2008
Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.