Rockwell Automation 1492-PLTKIT Plotter Kit - User Manual - Manual (Page 54)

4-2 Troubleshooting and Maintenance
Plotter Maintenance The plotter has several sliding surfaces. These surfaces do not require any
lubrication. However, dust and lint may adversely affect plotter performance.
Use a dust cover to keep the plotter as clean as possible.
Cleaning Plotter
1. If necessary, clean the plotter with a dry, lint-free cloth or a mild
cleaning solution. DO NOT use abrasives.
2. If the pen station storage holders (sealing units) are heavily soiled, they
can be replaced. Order service kit 1492-PLOTSERV. This same service
kit supplies additional priming surfaces.
Table 4.A Troubleshooting Chart
Problem Probable Cause(s) Corrective Action(s)
Plotter does not power up. 1. Plotter not plugged in.
2. Improper connection to power
source.
1. Verify that plotter is plugged in.
2. Verify 110/220 VAC, 50/60 Hz
voltage at power source.
No communications between plotter and
computer. 1. Faulty communications cable.
2. Wrong COM or USB port selected.
3. USB plugged in upside down. 1. Check cable connections.
2. Verify cable is plugged into COM or
USB port selected in ClearTools.
3. If steps 1 and 2 do not restore
communications, turn off plotter,
unhook communications cable,
reboot computer, hookup
communications cable, turn on
plotter, and start ClearTools.
Plotter does not properly align text on
markers. 1. The Plotter is not calibrated
correctly.
1. Check that plotter is calibrated as
described in the ClearTools
manual.
Marker text quality is poor. 1. Defective marker pen or pen is out
of ink.
2. Incorrect inlay placement.
3. Plotting speed is too fast.
1. Replace marker pen.
2. Check inlay installation per table
1.C.
3. Reduce plotting speed.
4. Verify items 1 through 3 have been
corrected. Contact Technical
Support at (440) 646-3434.
For any other problems, call Technical Support at (440) 646-3434.
ATTENTION
!
Do not use aerosol cleaners, household wall cleaners, or
anything containing solvents since these may damage
certain components.
Never oil the mechanical parts of your plotter.