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How to contact customer support – INFICON XTC/3 Thin Film Deposition Controller Communications Library Operating Manual User Manual

Page 9

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How To Contact Customer Support

Worldwide support information regarding:

Š

Technical Support, to contact an applications engineer with questions
regarding INFICON products and applications, or

Š

Sales and Customer Service, to contact the INFICON Sales office nearest you,
or

Š

Repair Service, to contact the INFICON Service Center nearest you,

is available at

www.inficon.com

.

If you are experiencing a problem with your instrument, please have the following
information readily available:

Š

the serial number for your instrument,

Š

a description of your problem,

Š

an explanation of any corrective action that you may have already attempted,

Š

and the exact wording of any error messages that you may have received.

To contact Customer Support, see Support at

www.inficon.com

.