Care & cleaning, Troubleshooting – Gardman Sandstone Column User Manual
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19046 Sandstone Column Outdoor Water Feature
www.gardman.co.uk
Water Feature place of purchase (Retailer):
Date of Purchase:
Purchase Price:
Care & Cleaning
Ensure the water feature is filled with sufficient water so the pump is well submersed.
Regularly top up the water inside the feature.
To keep your feature free of algae and mould we recommend you use Gardman’s Crystal Clear sachets
that are available from your Gardman water feature stockist.
Throughout the winter months you should drain and clear your feature of water so ice does not form.
The forming of ice is likely to create cracks in the feature and damage the paint finish. If possible you
should cover your feature and keep indoors for a prolonged lifetime.
During the winter the pump should be removed from the water feature and cleaned. Open the pump
inlet, grip and lightly pull on the impeller to remove the rotor assembly from the housing. Once removed
clean the rotor and housing with warm water and then thoroughly dry and reassemble all the parts.
Always turn your water feature off if leaving your home for a sustained period of time.
Troubleshooting
Note: Always switch off and disconnect the plug/transformer from the electrical outlet before handling the
pump.
1) If the pump starts to lose power or fails to operate, check the following;
a) Check if sufficient water is inside the reservoir.
b) Check the pump and tubing for any obstructions.
c) Check the fuse in the plug or try a different power outlet to make sure the pump is receiving electrical
power.
d) Remove the pump inlet cover to access the impeller area. Turn the rotor gently to ensure it is not broken
or jammed (please revert to your separate pump instructions for further information).
2) If the pump gurgles or spews;
a) Check the water level to make sure the pump has enough water to function and ensure the water in the
water reservoir is always at the correct level.
3) If water is splashing outside the fountain or the pump is running with slow water circulation check the
following;
a) Adjust the flow control switch located on the inlet of the pump accordingly for a more suitable flow rate
and always make sure the pump is completely submersed in water.