Dascom 2600 User Guide - Manual (Page 130)

Tally Dascom 2610
117
10.2.2 Paper Handling Problems and Solutions
Problem Solution
Paper cannot be loaded or
fed.
• Make sure that the paper select lever located on the
top right of the printer is set correctly.
Paper jams while loading.
• Turn off the printer and remove the jammed paper.
Remove any obstructions from the paper path.
• Make sure that the Print Gap lever is set for the
thickness of your paper.
• Make sure that the paper is not folded, creased, or
torn.
• Make sure that the left and right tractors are set so
that the continuous forms are stretched tightly.
Paper jams while printing.
• Turn off the printer and remove the jammed paper.
Remove any obstructions from the paper path.
• Make sure that the Print Gap lever is set for the
thickness of your paper.
• For continuous forms, make sure that the incoming
and outgoing paper stacks are correctly placed. Paper
should feed straight.
Paper slips off the forms
tractors or the perforated
holes of the paper tear
during printing.
• Make sure that the forms tractors are positioned
correctly for the width of your paper and that the
perforated holes of the paper fit directly over the tractor
pins.
Paper width error.
• The sensor interprets dark areas with a width of 13
mm or more as the right-hand paper edge.
If the sensor does not detect any black area, the
maximum possible printing width is used as the
printable area.
If there is a sensor malfunction (e.g. because of dirt, a
defect or misinterpretation of the paper width) it is
necessary to deactivate the APW function (APW=Off),
since otherwise the printout will be too narrow or there
will be no printout at all. In this case contact your
service technician.
10.2.3 Operating Problems and Solutions
Problem Solution
The power does not turn on.
• Check whether the mains voltage is correct.
• Make sure that the power cord is securely connected
to both the printer and the mains power outlet.
• Make sure that the power outlet is functional. If not ,
use other outlet.
• Turn the power off. Wait a minute and then turn the
printer on again. If the printer still has no power, contact
your dealer.