CounterPath eyeBeam 1.5 User Guide for Mac User Manual

Page 45

CounterPath eyeBeam 1.5 for Mac

6.2 SIP Account Settings

SIP Accounts

To work with accounts, click

at the top of the phone and choose SIP Account Settings. The SIP Account

window appears, showing all the accounts set up. Each account is automatically assigned a number: the first
account in the list is 0, the second account is 1, and so on. These numbers do not imply any ranking.

You can:

• Resize the columns in this window.
• Add an account.
• Remove an account.
• Enable one or more accounts. See below for details.
• Set one account as the default. See below for details.
• Set or change the properties of an account. Click the Properties button, then see the following pages for

details.

Enabling Accounts

You must enable an account in order to make and receive calls on that account. You can enable as many
accounts as you want.. Click the Enable box beside each account.

The rules for enabled accounts are:

• When multiple accounts are enabled, you will be able to receive calls on all those accounts.
• You can never place a call on a disabled account (even if you enter the account prefix). If you place a call that

is only “known” to the service provider of a disabled account, it will fail with a “Not found” message.

• You can never receive a call on a disabled account. If another party phones you on a number that is only

known to a disabled account, the call will never appear on your phone.

• When multiple accounts are enabled, the account to use for an outgoing call is determined as follows:

• If you enter the account prefix before the number (for example, #1 for the first account) then that account

is used.

• If you have set up dial plans, then the rules of the dial plan determine which account is used. See “Dialing

Plan” on page 60.

• If you have not set up any dial plans, then the default account is used.