CounterPath eyeBeam 1.5 User Guide for Mac User Manual
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CounterPath eyeBeam 1.5 for Mac
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Contents
Introduction................................................................................................................................ 1
What is eyeBeam? .............................................................................................................. 1
Installation and Setup................................................................................................................. 2
Getting Ready ..................................................................................................................... 2
Installing eyeBeam ............................................................................................................. 3
Configuring eyeBeam ......................................................................................................... 3
Setting up for Voicemail ..................................................................................................... 5
Setting up a Contacts List ................................................................................................... 5
Using the Softphone................................................................................................................... 6
The Onscreen Phone ........................................................................................................... 6
Starting eyeBeam ................................................................................................................ 7
Placing a Call ...................................................................................................................... 8
Answering a Call ................................................................................................................ 9
Handling a Call ................................................................................................................... 10
Conference Calls ................................................................................................................. 13
Managing Calls and Contacts .................................................................................................... 16
Calls & Contacts Drawer .................................................................................................... 16
Contacts Tab ....................................................................................................................... 17
Calls Tab ............................................................................................................................. 21
Availability ......................................................................................................................... 23
Privacy Rules ...................................................................................................................... 27
Instant Messaging (IM).............................................................................................................. 29
The eyeBeam Menu ................................................................................................................... 30
Options ................................................................................................................................ 31
SIP Account Settings .......................................................................................................... 42
Privacy Rules ...................................................................................................................... 57
Open Diagnostic Log and Folder ........................................................................................ 58
Appendix A: Application Hot Keys .......................................................................................... 59
Appendix B: Dialing Plan ......................................................................................................... 60
Appendix C: Location of Data Files ......................................................................................... 65
Appendix D: Glossary .............................................................................................................. 66