CounterPath eyeBeam 1.5 User Guide for Mac - Manual (Page 10)

CounterPath eyeBeam 1.5 for Mac
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3.2 Starting eyeBeam
1. Start eyeBeam as you would any other program: .Open the eyeBeam folder and double-click the
eyeBeam icon. The eyeBeam softphone appears.
2. If you are prompted for a license key, then you have not yet set up eyeBeam. See “Configuring eyeBeam” on
page 3.
3. Take the appropriate action:
• If one or more accounts have been set up, and at least one account is enabled, the next message is
Registering. eyeBeam attempts to log into every enabled account. When login is complete, the Call
display shows Ready. Your user name is.
• If at least one account is set up but none are enabled, the SIP Accounts window appears. Enable one or
more accounts, and select the default account.To enable accounts and set a default, see “SIP Accounts” on
page 42.
• If no accounts have been set up, the final message is Awaiting proxy login information. You must set up
accounts. See “Configuring eyeBeam” on page 3.
When you are logged in, the Call display shows Ready - Your username is. If several accounts are enabled, the
name is that of the default account.
For general information on enabling and default accounts, see “Enabling Accounts” on page 42.
Showing and Hiding the Softphone
Click to hide the softphone (including the two drawers) to the dock.
Click to hide only the dialpad; if the drawers are detached, they will not be minized.
You can still receive calls when the phone is hidden or minimized.
You can set up eyeBeam so that when the softphone is completely or partially covered, hidden, or minimized,
you will be notified when a call comes in. See “Options – General – Alerts and Sounds” on page 32.
Receiving a New Contact Request
If availability is enabled, then at any time, you may get a New
Contact Request dialog box on your softphone. For
information on this request, see “Availability” on page 23.