Setting your availability – CounterPath eyeBeam 1.5 User Guide for Mac User Manual
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CounterPath eyeBeam 1.5 for Mac
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Setting your Availability
Changing your Availability
Click the down arrow beside the availability indicator, and select the desired availability. See Table 2, below.
When your availability changes, the new availability is sent to everyone who has permission to see your
availability.
Setting up Availability Indicators
You can create custom availability indicators, or edit or delete custom or built-in indicators: In the Calls &
Contacts drawer, click the down arrow beside your availability, and choose Availability Settings. See page 33
for details.
Table 2: Availability Indicators
Indicator
Meaning for your Availability
Meaning for Others’ Availability
Auto-detect
The availability will automatically be set as appropriate
• Available: You are logged on but not on the phone or
idle.
• On the phone: As soon as you start a call or answer a
call.
• Idle: You have not moved or clicked the mouse or
pressed a keyboard key for the Idle period. Set the Idle
period in Options - General - Availability. See page 33.
Not applicable
Available
Either:
• You have set your availability to this status
• You have set your availability to Auto-detect and
eyeBeam has determined that you are logged on but
not on the phone or idle.
Busy
You have set your availability to this status.
On the phone
Either:
• You have set your availability to this status
• You have set your availability to Auto-detect and you
are on a call.
Idle
Either:
• You have set your availability to this status
• You have set your availability to Auto-detect and you
have not moved or clicked the mouse or pressed a
keyboard key for the Idle period. To set the Idle period
see “Options – General – Availability” on page 33.
Away
You have set your availability to this status.
Offline
Not applicable
The contact is either not logged on or else
is not set up for
availability
.
no icon
Not applicable
You are not watching this contact’s
availability. To start watching, see “Sharing
Availability” on page 23.